Some Principles of Exception Management to Help for Bank & Credit Union
Exception management is a critical aspect of any business operation. It involves the identification, analysis, and resolution of exceptional cases that occur during the course of normal business operations. These exceptional cases can be errors, faults, failures, or exceptions that deviate from the standard or expected behaviour of the system. Properly managing exceptions is essential for businesses to maintain optimal performance, minimize risks, and ensure customer satisfaction. In this blog, we will discuss some principles of exception management that can help businesses improve their operations. Establish Clear Exception Handling Policies: The first principle of exception management is to establish clear policies and guidelines for handling exceptions. These policies should define the types of exceptions that are expected to occur, their severity levels, and the procedures for handling each type of exception. By doing this, businesses can ensure that all employees are aware of how...